Sims 4 won't load
I recently have just re-downloaded the Sims on my new PC and it won't load. I have waited 20+ minutes with no response. I have done all the suggestions online. I have uninstalled and re-installed. I ...
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isthisthingon901 Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Please also list the location of the Documents directory on your computer (or rather for this specific Windows account). To find it, search for Command Prompt, open it, and enter this command:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
You can write [username] instead of your actual username if you want, but leave the rest intact.
I also tried the command prompt as you listed and it did not work
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