sims 4 wont open and origin wont let me repair the game
Hello, im having issues with the game again. i click on the sims 4 app on my PC, it loads for a second and then wont open. i go to origin to repair the sims 4 and when i click the setting icon most of the stuff are unavailable: i cant repair, play, update game, see game properties, uninstall, locate game. i reinstalled origin and sims 4 the second time already but i still got nothing. at this point im very tired and angry, can someone help me with this? Thanks.
@fishinb00ts So you're sure that Sims 4 isn't running, or even pretending to run (in the Task Manager), when you look in Origin and can't repair? Please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop, restart again, check the TM for Sims 4, entries, and see whether you can play, or at least repair.
If you can't, please create a new admin user account on your computer and try to launch the game from there. The account has to be admin, and it should only have letters and numbers in its name, no special characters, accents, etc. You won't have access to your saves or other saved content—that can be fixed later—but it would be helpful to know whether this works.
If you can't play or repair in a new user account, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
