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Anonymous's avatar
Anonymous
8 years ago
Solved

Sims 4 won't start 2017

So, I finally have my computer set up and I was trying to download the sims 4. After a long while, it finished installing everything but the game won't load. I would click play in origin, it looks as...
pc
  • roberta591's avatar
    roberta591
    8 years ago

    @BurntLysol  First the video driver is from 2012 and needs to be updated which is probably the biggest issue. The graphics is integrated with the cpu. The A10 does NOT have (and can not provide) dedicated video memory - it is reserved from main memory. Windows 7 main support is over and windows 7 is now on extended support. AMD has recently released the Ryzen series cpus which supports DDR4 memory which makes AMD motherboards that support DDR3 yesterdays technology. If you look at the motherboard and see the empty PCIe slot - you really, really need to get a video card for this game for the reason stated above. While your computer may run the game with updated drivers there will probably be issues because of the no dedicated video memory but a video card should resolve this issue. 4Gb is really below average specs for today's gaming computers. As your motherboard only has 2 memory slots you would have to replace the memory modules that are in the slots now. While the computer could be upgraded (has the potential for upgrade) you have a 5 year old gaming computer. Your looking at about $300usd component cost (memory, graphics card, and probably a power supply) on a 5 year old computer. While the upgrades may allow you to play today's games I don't see a future growth. The upgrades will not add value as the computer is already 5 years old. I have the same problem and am looking to get a Ryzen based computer in the near future.

roberta591's avatar
roberta591
Hero (Retired)
8 years ago

@BurntLysol  First the video driver is from 2012 and needs to be updated which is probably the biggest issue. The graphics is integrated with the cpu. The A10 does NOT have (and can not provide) dedicated video memory - it is reserved from main memory. Windows 7 main support is over and windows 7 is now on extended support. AMD has recently released the Ryzen series cpus which supports DDR4 memory which makes AMD motherboards that support DDR3 yesterdays technology. If you look at the motherboard and see the empty PCIe slot - you really, really need to get a video card for this game for the reason stated above. While your computer may run the game with updated drivers there will probably be issues because of the no dedicated video memory but a video card should resolve this issue. 4Gb is really below average specs for today's gaming computers. As your motherboard only has 2 memory slots you would have to replace the memory modules that are in the slots now. While the computer could be upgraded (has the potential for upgrade) you have a 5 year old gaming computer. Your looking at about $300usd component cost (memory, graphics card, and probably a power supply) on a 5 year old computer. While the upgrades may allow you to play today's games I don't see a future growth. The upgrades will not add value as the computer is already 5 years old. I have the same problem and am looking to get a Ryzen based computer in the near future.

Anonymous's avatar
Anonymous
8 years ago

Thank you very much, I'll look into replacing those. The computer was a hand me down since I only used a laptop before.

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