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Nope didn't fix it and my computer and everything is up to date
Try if it starts if you do a clean boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- 10 years ago
Nope didn't work in clean boot either XD
- crinrict10 years agoHero+
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags. - 10 years ago
- crinrict10 years agoHero+
Could you put Origin in Offline mode and see if it starts then ?
Does the Sim process disappar or just stay without the game opening ?
- 10 years ago
Didn't work in offline mode.
The game just stays showing in process via task manager but the game never opens
- crinrict10 years agoHero+
Did you try clicking on the process itself and choose change too (or whatever the english term would be)
- 10 years ago
tried and nothing x.x
- crinrict10 years agoHero+
Some more random suggestions but I'll see if someone else has more ideas
- Force Game to start in Windowed mode: http://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/
- Try deactivating Origin In Game: http://sims4.crinrict.com/en/2014/09/deactivate-origin-in-game/
- If you haven't tired, start Origin as administrator
- Check on your firewall/antivirus if they are blocking the process from running
- Run Process Monitor and check what process run while you start the game: https://technet.microsoft.com/de-ch/sysinternals/bb896645.aspx
- EA_David10 years ago
Community Admin
Please try Crin's steps, and if the issue persists please try running a malware scan on your machine in case there's a nasty culprit somewhere.
If you still have no luck, try checking for Windows updates.
Thanks. - 10 years ago
I have the latest things installed for windows and tried all of his suggestions but to no avail.
I uninstalled once again the game, then it worked but once I hit save, it saved then I went to reopen it and it doesn't work again
- 10 years ago
casual stuff like internet, antivirus(which I don't believe is the problem because it runs when I play sims 3 and there's no problems), Sims 4 and a couple other things. Nothing really foreign/ nothing that isn't supposed to
- crinrict10 years agoHero+
I take it yesterday's update didn't help with anything either ?
Sims 3 and Sims 4 are different though because of Origin so you might wanna whitelist ts4.exe and origin.exe
- 10 years ago
The update didn't help either
- 10 years ago
I am having the same problem except mine wont launch at all. it will load but never pop up. i have tried almost everything but nothing works
- 10 years ago
That sucks x.x
Glad to know I am not the only one x.x
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