8 years ago
sims 4
I've been having this problem for about 3 or 4 days now. i start up my game normally and everything is fine until i get into live mode. my game crashes randomly, either 5 minutes into game play or 30...
If you haven't yet, you might try checking Windows Update for the driver. They usually have driver updates for the integrated graphics chip.
When searching for your graphics, I did find this:
https://downloadcenter.intel.com/product/81497/Intel-HD-Graphics-4400
Try that to see if it works.
I contacted intel to see why i was getting that weird error message. They gave me a set of steps to try which seemed like it was going to work but i got a different error message than last time i tried it. So i emailed them and hopefully they reply by tomorrow morning with a fix or something else to try so i can get my driver updated.
As stated above, yes, i do use mods, but the first thing i tried was taking them out to see if that was the problem but it didn't help. I'm going to wait for a reply and i will update this thread as soon as i figure out a solution.
Update: I successfully got the updated driver. I've been playing my game to see if it helped. The first 5 minutes it closed out on me. I decided to give it another try and it took about a hour until my game closed out again. Before i updated the driver my game would go unresponsive then give me the option to close the program and force close, now my game just randomly exits out out of nowhere. It doesn't tell me that the game is not responding or anything. Besides buying a new card, do i have any other options at this point?
As I told you, your graphics are below minimum requirements If the new driver and setting graphic options to low didn't work then there is nothing else to do than upgrade.