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Dislimited's avatar
Dislimited
12 months ago

Sims Cannot Socially Interact or Follow Commands

Game Version: 1.108.349.1020 Just reinstalled a brand new version of the Sims 4 with a nuked user folder and no mods/custom content to confirm that all the issues I have are with the base game. In i...
pc
Dislimited's avatar
Dislimited
12 months ago

I followed everything in your reply (took a photo so I wouldn't have to reopen a browser), including the clean reboot and disabling of all services minus EABackgroundService. Ran the Sims 4 with a save file separate from the one I used for the examples. Still had the same issues. Some new things that happened this time:

  • I was able to cancel commands from queue this time without resetting the sim, although the sim still couldn't perform commands properly (same as before).
  • When I attempted to perform an introduction with another sim, the game rapidly filled the queue with the same command, and there was a repeated clicking sound in the background (the same in-game sound that occurs when you assign a new command). This didn't happen again (at least not visually) when I reset the sim, then reattempted an introduction.
  • I didn't mention this before, but the text near the top of the screen that describes the type of conversation sims are having (Casual Discussion, Awkward Conversation, etc.) was bolded. I don't believe this text has ever been bolded in the past, unless the Loverush update changed the font (Upon checking other user posts in the Sims 4 reddit, I think this is due to the update).
  • Sims are still dancing instead of socially interacting.

I don't think I have any other system programs that are interfering with the game. Still find it very odd that I am repeatedly installing a faulty version of the Sims 4. The Loverush update must have made changes to the code governing sim interactions that my game is downloading/interpreting incorrectly, or something to this effect. I strictly encountered all of these issues after updating to the Loverush patch. That, or maybe the Loverush pack is conflicting with another DLC pack?

puzzlezaddict's avatar
puzzlezaddict
Hero+
12 months ago

@Dislimited  The sims dancing instead of following commands is a known issue but, I believe, more of a symptom than a proper bug on its own.  It's more like they can't do anything else, so they dance.  And given all the other issues you're seeing, it doesn't sound like this is THE problem so much as a side effect.

What kind of install is this: EA App, Steam, Epic, mixed, or something else?  (This affects how to repair and how to clean-uninstall/reinstall.)  And does it help to disable Lovestruck?  Here's how:

https://sims4.crinrict.com/eng/2017/03/disable-single-packs/

  • Dislimited's avatar
    Dislimited
    12 months ago

    I use the Steam version of the game, although I use the EA app to log in. I don't mean to say I have the Lovestruck DLC installed, just that my game was updated to the patch including Lovestruck.

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      12 months ago

      @Dislimited  Try playing with your computer offline.  You can sign into Steam and the EA App first, put the App in offline mode, then disable wifi and/or disconnect the ethernet cable.  If this helps, try playing with the App in offline mode, and with it online but with Online Social Features (Options > Game Options > Other) disabled.  If it doesn't help, try playing offline with a clean boot.

      If you still see the same issues, please create a new admin Windows account and repeat the test there.  Make it local, as in, don't link it to your Microsoft account.  You'll be able to sign into your Steam and EA accounts and launch Sims 4 without reinstalling anything.

      • Dislimited's avatar
        Dislimited
        11 months ago

        Sorry for the delay, but it seems there's been a development. After deleting all of my DLC folders, the base game seems to function normally. So obviously Loverush must have clashed with one or two DLC packs. Now I just need to restore half at a time to find out which folder(s) might be responsible.

        Edit: The exact same bug is being caused by several stuff packs, so it'll take a while to test and figure out which ones are the culprits.

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