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Choco73887's avatar
Choco73887
8 years ago
Solved

sims cats and dogs wont show up in my games on origin

Hey guys Sims cats and dogs wont show up in the "My Games Library" section in origin even though I downloaded the game. Please help!
pc
  • Phantomlover1717's avatar
    Phantomlover1717
    8 years ago

    All your expansions, game packs and stuff packs go under one picture in Origin. Follow these steps:
    - Go to 'Game Library' in Origin
    - Right-click 'The Sims 4' and choose 'Game Details
    An overlay moves in
    - Have a look under the 'Extra Content' tab
    There should all your Game Pack, Stuff packs and expansions packs show up. 

Anonymous's avatar
Anonymous
8 years ago
I had this problem too, there was just The Sims 4 Demo in my library so I went to the Extra Content tab and it said 'No expansions found' and I just can't find the game I purchased!
Phantomlover1717's avatar
Phantomlover1717
Legend
8 years ago

Give these a try:

The game no longer shows up in Origin

Try the following things: 

  • Restart Origin.
  • Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.
  • Reinstall Origin.
  • Restart your router/modem.
  • Make sure the game isn't hidden by accident. To check, put the filter to Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an exemplary screenshot))
    Spoiler
  • Get in touch with an EA Game Advisor.

Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232 

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