Forum Discussion

Kayla-nova's avatar
Kayla-nova
3 years ago
Solved

Sims delivery error code: 00000010:0000000000000000ce

Product: the Sims 4  Platform: PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Up-to-date What ex...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @Kayla-nova  Either rename the Sims 4 folder in Documents\Electronic Arts to something else (it can even be "The Sims 4 old," just whatever you want), or move the folder to your desktop.  The game won't be able to find the folder whether it's removed or named and will therefore spawn a new folder in its place, one with no content.  The point is to see whether you get the same error in the new folder and then go from there.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@Kayla-nova  Either rename the Sims 4 folder in Documents\Electronic Arts to something else (it can even be "The Sims 4 old," just whatever you want), or move the folder to your desktop.  The game won't be able to find the folder whether it's removed or named and will therefore spawn a new folder in its place, one with no content.  The point is to see whether you get the same error in the new folder and then go from there.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Kayla-nova  Did you try the other suggestions in the other thread?  Are you getting exactly the same error as before, or something else?

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,702 PostsLatest Activity: 13 minutes ago