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abbiegrest18's avatar
abbiegrest18
3 years ago
Solved

sims is already running error 2023

SIMS IS ALREADY RUNNING 2023

its not xx

I just want to play sims.

i've tried everything i've found to do online: checked task manager, checked my antivirus/firewall to make sure it wasn't blocking the game, turned off one drive syncing, reinstalled EA and sims. tried removing sims 4 document folder. legit everything.

Please help... I just wanna play sims ☹️((

it was working fine like 3 weeks ago. the only thing I could possibly think of is I time traveled in Disney Dreamlight, so changed my PC date and time but ive put it back to the correct date/time now. or could it possibly be a windows update??

i'm playing this on windows 10.

pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @abbiegrest18  Please disable McAfee entirely, create a new admin Windows account (don't sign into Microsoft), and try to play in that.  It's possible McAfee interfered in the previous new account before you had a chance to play.

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  • peytonbach's avatar
    peytonbach
    3 years ago

    Hey!

    What do you mean play in that account? And how do you not log in? I made a new admin account as you suggested! Thank you!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @peytonbach  Sign into the new Windows account, and while using that account, try to play Sims 4.  Let me know whether it works.

  • hbfvdv3gsfpt's avatar
    hbfvdv3gsfpt
    2 years ago

    Hi I’m having the same issue “sims is already running”. I have tried the task manager. I cant find what to do because everything online only has solutions for the Origin app when I have the EA app. I think the problem may have been caused by One drive. I was asked if I wanted to block/deny access of One drive from my sims 4 documents and I said yes. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @hbfvdv3gsfpt  Do you want OneDrive to be running on your computer and syncing your files?  If not, please see this:

    https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/td-p/12475370#Disabled

    There are options for preventing OneDrive from syncing specific files and for disabling it altogether.  Once you've followed the directions for whatever option you choose, try again to play Sims 4, and let me know whether it works.

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