Sims keep on buffering/freezing

@IrisAlvarezRocas  The new dxdiag shows another error related to the Nvidia graphics driver plus some generic Windows errors, so please run a couple of basic checks of your Windows system files:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes, and enter
• When it's finished, post the message you see
• Hit Windows key-X again and choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
• Inside the window, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
• The system will start validating soon. If it throws an error, please list it here
• Otherwise, after it reaches 100%, hit Windows key-X again and choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes, and enter
• Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

Try again to play, and if you see the same performance issues, please test a new save in a clean user folder.  This is for comparison's sake; I'm not saying you need to get rid of your main save.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save in one of the base game worlds and let me know how it runs.

@puzzlezaddict thank you again for your time and effort to help me.
I will play test today in the way you discribed. I will let you know how it went. Here are the results of PowerShell:

PS C:\Windows\system32> DISM.exe /Online /Cleanup-image /Checkhealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.4780

------------------

The component store is repairable.
The operation completed successfully.

The component store is repairable.
The operation completed successfully.
PS C:\Windows\system32> DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.4780

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

-----------------

PS C:\Windows\system32> sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
PS C:\Windows\system32>

@puzzlezaddict I only played 5 to 10 min today. But everything went good! No buffering/iddling. I could play test more tomorrow and for longer. How long should I wait before I can play again with my old saves? 

@IrisAlvarezRocas  I would say you can test your old saves now.  Please copy them over, if you did try the clean user folder, and test with no mods or cc; you don't need to worry about missing content because the originals will be intact in their old folder.  If you didn't try the new Sims 4 folder, just make a backup copy of the saves folder inside.

If your old saves still have issues, please move your sims to a different lot in one of the base game worlds and test again.  If you still get freezing, try a different household within that save.  The idea here is to try to isolate the source of the issue: the lot or world, or one or more sims, or the save overall.

I’ve been having the same exact issue only I’m on console 

@CarolynxKenshin  Please post in the console tech section if this problem happens in all saves:

https://answers.ea.com/t5/Consoles/bd-p/the-sims-4-technical-issues-consoles-en

or the game issues forum if it's limited to one save:

https://answers.ea.com/t5/Game-Issues/bd-p/the-sims-4-game-issues-en

I'm having the same pausing issues and followed the blog post on uninstalling and reinstalling my drivers but the issue did not get resolved. Any chance you could help me as well.

@shiney987  Please test with no mods or custom content, as in, move the Mods folder to the desktop and delete localthumbcache.package.  You don't need to save your progress.

If that doesn't help, please test a new save, for comparison's sake.

If the new save is affected too, please run a dxdiag and attach it to your reply.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

@puzzlezaddict I tested it after deleting the thumb cache, there was no difference. I tested a new save which didn't have the freezing, and in the old save there was still freezing on a different lot but there wasn't any with a different household.

@shiney987  Try emptying your sims' inventories.  If that doesn't help, split the household up to see whether you can isolate one sim that's causing the problems.