Sims not moving, not completing action
Product: The Sims 4 Platform: PC latest patch (August 22nd 2024) Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game vers...
Forum Discussion
@cloudssoul1234 Your dxdiag lists some generic Windows update errors and a couple of BlueScreens, so please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Your computer's storage is also almost entirely full, which could be contributing to performance issues in Sims 4 and elsewhere. Please try to clear another 18 GB at least, for a total of 25 free. The Downloads folder is a good place to look for extraneous files to delete.
Once you've done that, restart your computer, wait five minutes, open nothing except the EA App and Sims 4, and let me know how the game runs.
Hi,
I freed some space and did what you told me... Nothing still the same.. What should I do now?
This is the message that I got :
Début de l’analyse du système. Cette opération peut nécessiter un certain temps.
Démarrage de la phase de vérification de l’analyse du système.
La vérification est à 100% terminée.Le programme de protection des ressources Windows n’a trouvé aucune violation d’intégrité.
PS C:\Users\0B746669>translation:
Start of system analysis. This operation may take some time.
Start of the system analysis verification phase.
The verification is 100% complete.Windows Resource Protection found no integrity violations.
PS C:\Users\0B746669>@cloudssoul1234 Please test a new save and see how it runs, for comparison's sake. Please also let me know what kind of install this is: EA App, Steam, Epic, something else, or mixed.
- @puzzlezaddict Hi, so tried with a new save and it's the same thing than in my old save.. I still get the same last exception error message in my sims 4 folder. I play from the EA App only.
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