Sims won't load since recent update

Hello,

Since the update at the start of last week, my game won't load. I can get to the main menu, but as soon as I try to load game, I am stuck on the loading screen. I have tried every day since the update, and after waiting 6 hours today for it to load, it still doesn't work.

I don't use mods and never have done, I've cleared the cache in both the Sims and Origin, I've tried to "repair" the game and that too is not working.

Any help please? Quite frustrating and I do not want to lose all my progress.

Thank you