Sims4 City Living Free Trial Install Error

@heavenlyrenegade Thanks for that update.  Please see this post by @DeanXeL who was able to play the trial after reinstalling the game.  This seems a bit drastic just for a trial, in my opinion, and something certainly seems broken.  So I hope EA is working on a fix.  However, if you decide to try reinstalling the game and it works for you, please give them some XP on their post.

Re: city living trial - Page 2 - Answer HQ (ea.com)

By the way, they said their saves were not affected by the reinstall but it may be wise to make a backup of your saves, just in case.

Edit: Please also see this thread for more tips from SimQARobo.
Solved: Free City Living trial error - Answer HQ (ea.com)

Second edit: Here's something else to try as a possible alternative to reinstalling.  Thanks @amoeller87 !  Give them some XP if it works for you.
Solved: Free City Living trial error - Answer HQ (ea.com)