Sims4 downloaded and in Game Library but it will not play when I hit Play button. The hourglass spins for a few seconds and then that is it. The game does not launch. I have downloaded 3 times and even bought digital versin on top of discs, but still cannot get it to play. Any ideas? have been trying for days and getting very frustrated. Thanks
I am having the same problem. I have Sims4 downloaded to my computer, which is more than capable to play it, but when I hit play it does nothing. It just stays in the make a family mode. NO error comes up, just nothing.
I paid a lot of money for this game and now it won't work. Very frustrated!
Someone please help!
I'm also having the same issue now. I've run a complete diagnostics on my pc and it's all clean. Every single program I own runs perfectly, and quickly except Origin, Sim City 2013 and Sims 4...the hourglass spins, then nothing. In my processes I see it running, but the taskbar shows nothing. I've completely uninstalled sims 4, sim city and origin, then re-installed all three after using CCleaner to clean up and nothing, still the same issues.
It is NOT my computer since every other game I own (steam games included) work perfectly and my video card is more than capable of playing them (I played Skyrim, Dynasty Warriors 8, and many others at the highest possible graphic settings with NO errors or game lag).
You really need to fix this issues and quickly, I'm tired of paying for games and services that I'm not able to use. Fix it or give me a full refund for both games please, I'll spend it elsewhere on games that I know will function correctly.
It briefly appears in my task manager, then it's gone. During that time the play button greys out as if it's going to start-up and play, but then nothing happens. After a couple minutes the play button highlights again.
There are no errors messages, no crash reporting screens, nothing...and I mean nothing happens. When I first purchased the game it ran great, I had no issues with it at all. Then Origin had an update and neither Sims 4 nor Sim City 2013 have worked since (the only two games I have the completely require origin in order to play).
My guess is that it's origin that's the problem..I've tried uninstalling and reinstalling Sims 4, Sim City and Origin itself, to no avail.
Any guess on the issue would be greatly appreciated.
As I posted already, every other program and game I have (either by CD or Steam) work perfectly with no freezes or CTD's. I have also completely checked my pc with Spybot, my anti-virus program and cleaned everything via CC cleaner as well.
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