Sims4 Legacy still not working
switched to legacy until i upgrade, problem is still have no option to play the sims4 at all. everything is in my library but the play option is still greyed out? Ive updated repaired everything. it...
Forum Discussion
Hi @RedSirenSong - I moved your message to the TS4 forums.
Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition".
Let us know if this is already set to 32 bit and still is not opening.
If you still have the problem, please reply back with a copy of your dxdiag.
To post your DxDiag:
1. Select the 'Choose file' button below the post box
2. Find the DxDiag file and select it - hit Open
3. Add text to your post and hit Submit
I am not @RedSirenSong, but I am going through the same issue. I wanted to know if since I am having the same issue you could help me as well? If you can't then it's okay, but I would really appreciate if you did. I included my dxdiag files. Thank you!
Hi @Renewable18 - According to your dxdiag you have a 64-bit operating system, so you shouldn't need to run the Legacy Edition. What happens if you run the 64-bit edition? See this post for details: https://answers.ea.com/t5/Technical-Issues-PC/Sims4-Legacy-still-not-working/m-p/8447621#M156981
If you experience problems with it, let us know what packs you're trying to run and exactly what happens when you try to launch the game.
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