Forum Discussion
5 years ago
I am not @RedSirenSong, but I am going through the same issue. I wanted to know if since I am having the same issue you could help me as well? If you can't then it's okay, but I would really appreciate if you did. I included my dxdiag files. Thank you!
BlackjackWidow
5 years agoHero (Retired)
Hi @Renewable18 - According to your dxdiag you have a 64-bit operating system, so you shouldn't need to run the Legacy Edition. What happens if you run the 64-bit edition? See this post for details: https://answers.ea.com/t5/Technical-Issues-PC/Sims4-Legacy-still-not-working/m-p/8447621#M156981
If you experience problems with it, let us know what packs you're trying to run and exactly what happens when you try to launch the game.