Forum Discussion
Hi @RedSirenSong - I moved your message to the TS4 forums.
Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition".
Let us know if this is already set to 32 bit and still is not opening.
If you still have the problem, please reply back with a copy of your dxdiag.
To post your DxDiag:
1. Select the 'Choose file' button below the post box
2. Find the DxDiag file and select it - hit Open
3. Add text to your post and hit Submit
I have the same problem with @Faythie02 . I have windows 10 and a 32-bit computer. I have downloaded the legacy edition but I don't have the option to launch the game with it. It also seems like I lost all of my saves, since the folders are empty... should I reinstall the whole game?
- crinrict5 years agoHero+
@Astropheria If you have a 32 bit version the game automatically uses the legacy edition after you downloaded it through Origin. You don't get the option for 64 bit so there's no drop down.
The legacy has it's own folder in documents and usually the files should be copied over automatically. If not, just go to your documents folder and copy all your saves/cc/mods/.. over to the new LE folder in there and all should show up again.- 5 years ago@crinrict As I showed in the screenshots, whenever I click "play" the game doesn't open but says I need the legacy version, which I already have. All of the files are empty!
- crinrict5 years agoHero+
@Astropheria Did you download and install it ? Does the DLC show as installed ?
What do you mean with all of the files are empty ? Could you post a screenshot of your doc folder ?