Forum Discussion

1004aurora's avatar
6 years ago
Solved

Sims4 pc problem

I play sims4 pc , and  the game not opening !!!! Just the " The SIMS4" screen!!!!!

 I did everything , the firewall , uninstall , deleted mods !! I seriously i don't what's wrong??????? 

Im so saaaaad 

Sos 

  • kreatora's avatar
    kreatora
    6 years ago

    @1004aurora

    You have 2 years old graphics drivers. Look for a new one 

    https://downloadcenter.intel.com/
    You have a little bit too small RAM memory. Theoretically, this should be enough, but it is not true and if you will play the game it will be laggy. But it should not prevent TS4 launch. But to be on the safe side turn off all programs what you know are running in the background what can "eat" RAM memory.
    You have problems with Windows system but I don't think it is the reason, but download this free tool and fix with it your broken Windows file
    https://www.exefiles.com/en/exe/logonui-exe/
    I understand that you have renamed your game folders in Documents to "The Sims4 old " so that game isn't trying to launch old saves and whole old The sims4 folder.
    I'm not sure you have done it - sorry - but if you have done it the game with a new graphics drivers SHOULD turn on.

12 Replies