Sims4 says out of memory?
So I've spent the last 2 days downloading Sims4 onto my gaming desktop. It's the only thing we use it for. I got home from work today and checked it, and it was completely downloaded, so i started th...
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EA_Barry
Community Manager
Community ManagerPlease post your Dxdiag report here as suggested above by @jpkarlsen
Also, please only post one time on any particular issue, thanks.
I also encountered an error similar to the message:
"Unable to start:
The game has run out of memory"
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System Information
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Time of this report: 5/26/2019, 19:49:14
Machine name: DESKTOP-TV6RD4D
Machine Id: {99BBCCC8-D9E2-4AB5-825B-465B2A55AFFD}
Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GS63VR 6RF
BIOS: E16K2IMS.10A (type: UEFI)
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 16266MB RAM
Page File: 15132MB used, 10861MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode
Hi @duyentb
moved your post over here: https://answers.ea.com/t5/Technical-Issues-PC/Cannot-start-the-Free-Sims-4-Out-of-Memory/td-p/7887327/
Please continue there as that one is monitored by QA.
This thread is a bit oldish and there might be different causes.
Going to lock this one.
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