Sims4 game keeps crashing since the installation of Sims Snowy Escape and the update. Its slow, takes forever to load, and
I can get about an hour of "sim time" before time stops moving and my sim is stuck on a loop doing whatever task.
Its unplayable. anyone else having this issue?
@Jennay1990 Did your sims recently celebrate Winterfest? There's been an issue with Father Winter not showing up, and the end result is that the game lags and crashes no matter what you do. The issue was fixed going forward in today's patch, but saves that already had this problem are still affected.
If you're not sure whether this is your issue, take a look at the size of your save files. (They're in Documents\Electronic Arts\The Sims 4\saves.) You can sort by date modified to distinguish among them. If the newest ones are significantly larger in size than the older ones, you may well have the issue. How to fix it is described here:
If that's not your issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Community Manager
