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MCSAlvarez2025's avatar
MCSAlvarez2025
Rising Newcomer
3 days ago

Since last update...lagging and white screen.

HELP!!! Ever since the last update, my Sims 4 game is now lagging and a white screen will suddenly pop up...for no reason...and doesn't go away. I end up having to force quit and restart without being able to save.

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  • MCSAlvarez2025​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.