Carbonic wrote:
I believe those errors normally occour when a background program is messing with your active program, in this case, The Sims 4.
First of all, I see you already run a nice and fairly updated system. But please make sure you have everything fully updated, like harddrive firmware (if it's an SSD), motherboard drivers (I can see it's an Intel based system so www.intel.com/p/en_US/support/detect might come in handy in case as well as your motherboard's brandname site), etc.
Secondly, you should try and disable all 3rd party software and services running in the background, also called a clean boot:
http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Lastly, you might want to check your memory for errors ( http://www.memtest86.com/ ) and disable all overclock (if any).
Let me know if this helps or not🙂
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EA, it is not my hardware. I like you am a technician. I've all my drivers updated. Motherboard is on a stable firmware. This includes my SDD, GPU, CPU, Dedicated Sound Card, and current drivers for my Corsair water cooler.
You also mentioned that I should try disabling all startup items - in my opening post I've mentioned I've done this. Clean boot produces no discernable difference. Lastly, the memory I have has been tested and stable for 5 months. I have corsair dominators... they are tested thoroughly before leaving the factory floor - 16 gigs of their ram was 240.00$ and I've been running them like champions.. really you should recheck my original post a little more thoroughly.. I've made a lot of mentions and what not...
Also, my rig is professionally built and stress tested with industry standard tools and soft-sets. I personally can assure you my equipment is the definition of stability, but I do admit that not all the software I use is entirely stable every single day! I just know my hardware is rock solid and under stressed my TS4. My windows install is also professionally configured to run as little services as possible.
--> Sysinfo32 logs should provide the most of the details.
However, just to entertain the thought...
Processor Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Manufacturer Intel
Speed 3.4 GHz
Number of Cores 4
CPU ID BFEBFBFF000306C3
Family 06
Model 3C
Stepping 3
Revision 19
Video Card NVIDIA GeForce GTX 770
Manufacturer NVIDIA
Chipset GeForce GTX 770
Dedicated Memory 3.1 GB
Total Memory 4.0 GB
Pixel Shader Version 5.0
Vertex Shader Version 5.0
Hardware T & L Yes
Vendor ID 10DE
Device ID 1184
Plug and Play ID VEN_10DE&DEV_1184&SUBSYS_1033196E&REV_A1
Driver Version 9.18.13.4052
Memory 16 GB
Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit
Service Pack 1
Size 64 Bit
Edition Ultimate
Version 6.1.7601
Locale 0409
BIOS BIOS Date: 06/03/14 17:17:24 Ver: 20.04
Version American Megatrends Inc. 2004
Manufacturer American Megatrends Inc.
Date 06/03/14
Display Maximum Resolution 1920 x 1080
Sound Device 1 Bluetooth Audio Device
Driver Version 6.9.1022.302
Sound Device 2 Sound Blaster Audio Controller
Driver Version 6.0.102.23
Sound Device 3 NVIDIA High Definition Audio
Driver Version 1.3.30.1
Sound Device 4 High Definition Audio Device
Driver Version 6.1.7601.17514
Sound Device 5 NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Driver Version
Sound Device 6 Sound Blaster Z
Driver Version 6.0.102.23
DVD JONKN JC5QN0DA SCSI CdRom Device
CD JONKN JC5QN0DA SCSI CdRom Device
Drive 1
Size 465.8 GB
Free 277.1 GB
Drive 2
Size 465.8 GB
Free 143.0 GB
Drive 3
Size 107.2 GB
Free 37.2 GB
Browsers
Internet Explorer 11.0.9600.17239
Chrome 36.0.1985.143
Firefox 31.0 (x86 en-US)
Safari
Software
Java 7.0.550
Flash 14.0.0.145
DirectX 11.0
.NET 3.5.30729.5420
QuickTime
Adobe PDF Reader 11.0.7.79