SOLVED. All I had to do was go into the game itself, go to "GAME OPTIONS", then select "OTHER" and then check "ENABLE CUSTOM CONTENT AND MODS".
my game is working just fine, just the mods wont show up! ive tried everything thats been suggested and it wont work. more specifically, it wont make a new folder. should i just delete it?
When you create a new Sims 4 folder, it should be able to be found at: C:\Users\Username\Documents\Electronic Arts\The Sims 4
Is this not where your Sims 4 folder is at? If it's on OneDrive, like Jpkarlsen mentioned it needs to be disabled or uninstalled.
How To: Turn off, disable, or uninstall OneDrive - https://support.office.com/en-us/article/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0
Sims 4 and OneDrive don't work well together. The game won't recognize it's files, if they aren't in \Documents\Electronic Arts\The Sims 4. If they're not. The game can't read those files.
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