I can't find where to report a bug but since the update, I have had crashing problems (now fixed I can see) but a new issue occurred with the speed lagging a lot, I can't super speed on when they are sleeping or at work either.When I fast forward and go back to normal speed everything lags except the speed so the speed and their needs are still moving but everything else is still. The only way I can go back to normal is if I save the game and don't speed up at all.this happens every time I speed up and discourages me from playing since I don't want to play on speed 1 all the time.

@crinrict I am on a PC, this is still an issue, tried launching the game and it happened after 2 minutes and now it is completely stuck on fast forward I can't even save it and had to end with task manager.

@efrejd Like this: https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-Game-Freeze-Extended-Loading-Times-Save-Game/td-p/9721871/jump-to/first-unread-message ?

@crinrict I saw this thread, and I wouldn't say it's like that, it has something to do with the fast speed and not the clock.So when I speed up x3 and then want to go back to normal speed everything gets stuck in fast mode. everything still moves except the sims themselves. And I cant click on anything, I used to be able to save but now I can't even that. So the game is unplayable. It doesn't crash, I have to manually close it.No modsHave tried repairing

@efrejd Going to move this to tech for troubleshooting thenCould you post your Computer's DxDiag?- Press Windows-Key + R- Type: DxDiag- Click on Save all Information.- Attach the Text File to your post Does it also happen on a fresh save or just that one ?

Speed issues after November 10th update

11 Replies

crinrict
Hero+
5 years ago
@efrejd Are you on mac or Pc ?
efrejd
5 years ago
@crinrict I am on a PC, this is still an issue, tried launching the game and it happened after 2 minutes and now it is completely stuck on fast forward I can't even save it and had to end with task manager.
crinrict
Hero+
5 years ago
@efrejd Like this: https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-Game-Freeze-Extended-Loading-Times-Save-Game/td-p/9721871/jump-to/first-unread-message ?
efrejd
5 years ago
@crinrict I saw this thread, and I wouldn't say it's like that, it has something to do with the fast speed and not the clock.
So when I speed up x3 and then want to go back to normal speed everything gets stuck in fast mode. everything still moves except the sims themselves. And I cant click on anything, I used to be able to save but now I can't even that. So the game is unplayable. It doesn't crash, I have to manually close it.
No mods
Have tried repairing
crinrict
Hero+
5 years ago
@efrejd Going to move this to tech for troubleshooting then

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Does it also happen on a fresh save or just that one ?
efrejd
5 years ago
@crinrict I tried a new file for a few minutes and it runs smoothly so perhaps my other save file is corrupt.
It's very unfortunate since I had been working on it for a while and really enjoyed the complex relations and such which we don't get naturally in the game, and now i cant continue on it is sad. Hopefully, we get a patch with this issue and I can go back to the file.
Thank you for the help!
DxDiag.txt91 KB
crinrict
Hero+
5 years ago
@efrejd How big is the save game ?
efrejd
5 years ago
@crinrict I don't know how to check this I'm sorry ☹️ But I have played on it for a while
crinrict
Hero+
5 years ago
@efrejd Can you post a picture of your saves folder in documents\electronic arts\the sims 4 ?

Make sure you have it on view to details so that you see file size
efrejd
5 years ago
@crinrict I am playing on a new save file now with the same family and house, it works great!
I guess it was time for a new save anyway, but since this seems to be an issue for others Its still good to have acknowledged it.
I also have an issue where my sims go to school with their sleepwear, if you have a thread of this I would gladly be directed there if possible