Forum Discussion
3 years ago
@puzzlezaddict You know what.. I have no idea what happened, but it works now. Maybe the latest patch fixed it. I don't know. I'd given up because nothing worked, I said screw it and tried to open it this morning.. it worked! Thank you so much for all your help, I really appreciate it. <3 I don't know what end the issue was, I don't know if what we did helped, but it's working now so?
puzzlezaddict
3 years agoHero+
@Pepperbutt EA has been trying to address some entitlement issues with Sims 4 (and Sims 3, and probably other games), and there was an update a few days ago that was supposed to be progress if not a definitive fix for everyone. So perhaps your account was one of those helped. Or... who knows, sometimes these things just happen. It's not magic, of course, but an update to Windows or a driver or another app might fix a problem we didn't manage to address during troubleshooting. Sometimes it's impossible to say.
At any rate, the important thing is that you can play now.