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glass_lighters's avatar
glass_lighters
6 years ago

Stereos Not Working

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.62.67.1020
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, Seasons, City Living, Outdoor Retreat, Cool Kitchen Stuff, Vampires, Kids Stuff, Holiday Stuff(free pack)
Steps: How can we find the bug ourselves? click on any of the affected speakers
What happens when the bug occurs? No options to play music show up
What do you expect to see? Option to turn on stereo and interact with music
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

I am fairly sure this attached to the new patch, but I can't remember the last time I had used a music player in the game.

It only affects certain speakers. When you click on them the only option given is to upgrade them, and with the Kaboom box, to put it in inventory

Speakers that don't work

  • Kaboom Box
  • Residential Wall Speaker
  • Holiday Wall Speaker
  • Grammy PHone Old Fashion Music Player
  • High Five High Fidelity Stereo
  • Mini Audio Blaster
  • Tower of Power Floor Speakers
  • Blast From the Glass Floor Speakers

Speakers that do work

  • Lin-Z Smart Speaker
  • Jumpin' Joes Jukebox
  • The Landlord Whisperer
pc

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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