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puzzlezaddict
5 years agoHero+
@stephaniem723 Please try removing options.ini, in Documents\Electronic Arts\The Sims 4. It contains all your in-game options, so you'll need to redo your settings. If this doesn't help though, you can just put the old copy back.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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