So I have uninstalled and reinstalled sims 4, probably 10 times in the past two weeks. I have deleted all mods, there is not even a mods folder and it still gets stuck in CAS. I can do the scenarios and load into the world fine and it runs, but if I try to CAS and click the check mark it grey's out and will not load. The sim still moves and makes noises but the game does not go anywhere. I turned off my antivirus as well and that did not fix it.
propelcat If you haven't already, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you're still stuck in CAS, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
