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@aimzers84 Try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
By the way, you may not need to force shutdown when the game freezes. Instead, hit crtl-alt-delete, bring up the Task Manager, select Sims 4, and End Task. Or, if you can't see the TM, crtl-alt-delete and Sign Out, which should bring you to the initial Windows login screen.
ooh my goodness thanks so much for this advice. it worked for me. i just bought so many expansions and once i put them all on i couldnt get sims to open. i actually cried yesterday cause i just couldnt fix it.......super happy now thankyou thankyou thankyou
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