Forum Discussion

New Novice

1 month ago

Subject: The Sims™ 4 Bust the Dust Kit Not Showing in My EA Account

Hello, I am having an ongoing issue with The Sims™ 4 Bust the Dust Kit not appearing in my EA account. No matter what I try, it simply does not show up. I have attempted the following steps, but no...

ea app

EA_mplsnow

Community Manager

1 month ago

Hey nlybzkya,

Thanks for taking the time to explain the troubleshooting steps you've already taken.

I'm afraid we can't resolve this for you here on the forums, as we don't have the right tools. You'll want to connect with our live support team, they'll be able to investigate further and work with you on this.

Let us know how it goes, thanks!