Technical support
So I was trying to download my sims onto my external hard drive so I can have more space on my computer, I deleted the origin games folder in my program files and put the properties on my hard drive. When I loaded the game up I notice that I didn’t have my household saved I tried everything to get it back and now I don’t know what to do. My hours are still there for how much I played that’s it. Please help I don’t know what to do
@SkylerTheeSimmer Please search your computer for any stray saves. Open a File Explorer window, click This PC in the left panel, and enter Slot_ in the search field in the upper-right corner of the window. Wait for the scan to finish, and if it finds any saves, select one and click the "Open file location" menu button. You'll jump to wherever this save is, which is hopefully where all your missing content is.
If you do find saves or other files you want to keep, you'll need to move them to the folder Sims 4 is reading. Please find the full file path to that folder using this in-game method:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
If you don't find any saves on your computer, check OneDrive as well: maybe you'll get lucky and OneDrive will have uploaded a recent copy of the Sims 4 folder. Here again, if you find saves or other content, just move the files to the relevant subfolders within the Sims 4 folder the game is reading.
