The choice trees of sims interactions, alongside all tabs and drop-down windows, remain visible even when they´re already closed. In addition, the house, sims and everything related to de game are impossible to view. What do I must do in order to fix my game??
@Lynx_lynx_711 Are you using Mods or CC? If so, try removing them as follows, plus removing the stated cace file, and see if the issue remains:
Exit the game. Move the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving. If the issue is gone without any of the Mods/CC and the cache file, then re-add the Mods/CC a little at a time until you find which is causing the issue.
