Solved
the game crashed when full-screen mode(1.90)
I always using full-screen mode, but I tried to go on the other window the game would crashed besides, If I change to window mode and tried to go back to full-screen mode, the game crashed too I've...
@emayos0203 Your dxdiag makes the issue clear: the Nvidia graphics driver is crashing over and over and taking Sims 4 down with it. Lenovo doesn't offer a newer driver, but Nvidia does. I would actually suggest using a driver from April or May rather than the most recent one, which other players have had trouble with. You can get any of the most recent drivers here:
https://www.nvidia.com/en-us/geforce/drivers/
Run the installer as an admin: right-click on the download and select "Run as administrator." Choose the custom install option and check the box to perform a clean install. Restart your computer afterwards and before trying to play.
