toemtrvh4eae
29 days agoSeasoned Newcomer
The game keeps crashing after loaded
Hello All!
My Sims4 has been crashing since yesterday. My version is up to date(1.114.46.1030). My PC installed windows11 and the game is installed with Steam+EA app. I tried a lot of times but still cannot play it. Everytime after I started the game, it fell into one of the below symptoms:
- The PC entered bluescreen and was forced to reboot.
- The game suddenly exited.
- The game hung there and the background music kept playing.
I tried to resolve the issue in the below ways with no luck.
- Move the Mods folder to another place and restart the game.
- Move the saves folder to another place and restart the game.
- Keep the above folders as they are and start a fresh new save.
Besides, there are crash dumps under The Sims 4 folder but I cannot resolve the backtrace.
Could you help me to take a look? The DxDiag, lastCrash dump, game Config are attached.