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andrejklimo16's avatar
andrejklimo16
3 years ago
Solved

the game won't start/ something went wrong with repair

well, according to everything, I had a problem that I could not start the game, when I tried to do so, it just said that the game is running. I have a Windows 8 PC, antivirus (according to everything...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @andrejklimo16  Please move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, create a new admin Windows account and try playing in that.  If you get the option to link it with your Microsoft account, say no.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@andrejklimo16  Please move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

If that doesn't help, create a new admin Windows account and try playing in that.  If you get the option to link it with your Microsoft account, say no.

andrejklimo16's avatar
andrejklimo16
3 years ago

thank you very much for the advice, in the end I uninstalled the ea app, sims, stream and origin, installed the ea app, installed the sim, I only had the base game, so I installed the origin, it downloaded all the packs and everything works now, I hope it will, it's just that it changed my language to English, but that's not such a big problem, thank you

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