4 years ago
The game won't use my GPU
Hi everyone. So after a year of not playing, I've recently gotten back into it. I've updated the game and my GeForce Drivers, but no matter what I do, the game will not use my GPU! While playing, it...
I followed all the steps but now it's even worse than before. For the first time in my life I got the error 'Cannot load game.' when loading up a household. It took extremely long for my game to start-up (normally takes 1min, now it was 5min). Still not using my GPU but now it's using 100% of my disk! My disk is running at 23MB/s and I've never EVER had sims using my disk. What is going on??
@Evergreenium The game should definitely not be maxing out your disk, except perhaps when it's loading. Even then, 23 MB/s seems a bit low. Are you sure Sims 4 is maxing out the disk all by itself? If there's something else running in the background that's hitting the disk at the same time, that would explain at least part of the issue.
Is your laptop plugged in while you play? If not, please try that, and make sure it's actually showing the charging symbol: the laptop would likely throttle performance when running on battery, and it's easy for a cable to come loose or get bent the wrong way.
If that's not the problem, it's a good idea to make sure your Nvidia card is actually working properly, which means running a benchmark. Please download the free 3DMark demo from Steam (there's a Download button to the right of the price for the full version) and run Time Spy. You'll see a button to view your results in a browser window; please link me that page. It shows your hardware info and your Steam username but nothing else identifying.