The sims 4 Cannot start because of missing or damaged data

Hello, I bought The Sims 4 Limited Edition via Origin preorder, downloaded and installed the game via Origin. The game ran ok, but crashed if I played for about 2.5 hours or more, and sometimes didn'...

crinrict
11 years ago
Try this then: http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

Anonymous

10 years ago

I have deleted all my mods and tried the backup ix and it still give me the same message. My game CD is in another country so I can't reinstall it. I just updated it. Please help!

crinrict

Hero+

10 years ago

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files and make a backup.

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