Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
11 years ago

The Sims 4 Cant find product code

Hi, i can't find my product code.

When i go to the confirmation email, it only says a number, but it isn't the product code.

What can i do?

Where is the product code?

Answer please, i can't play because i cant find the code ☹️

Thanks.

3 Replies

  • Where did you buy the game ? On Origin ? If so, you don't need a code.

    Download the Origin client here: http://origin.com/download , login with the account you bought it with and find the game in myGames to download.

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    I have the same problem as I used the trail version and it told me I could use the disc that I had to install it but now it telling me I have to but it though origin. But it says if I want to yes the did I have to have a product key and I don't know where I can find that 

  • roberta591's avatar
    roberta591
    Hero (Retired)
    10 years ago

    @TEGANBULLIMORE23 Not sure on this but I assume the trial download comes with a code that will expire after 48 hours of starting the game. After which you can buy a code (or even the code that comes with the disc) to activate the game to the account.