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WhoviSherNinTak's avatar
8 years ago
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The Sims 4 Cats & Dogs Download Issue

I had pre-ordered The Sims 4 Cats & Dogs yesterday 8/22/2017 and as well as the fitness stuff pack. When I went to download the packs Fitness downloaded with no problems but Cats and Dogs would only say you own this pack and unlocked it would not show the download button. I pressed Repair Game and after a couple of files would be checked it would allow me to add to queue but then would say there was a problem check your internet or try again later, I shut down the computer let it rest for 10 minutes then tried again with the exact same process repair game and all and got the same results. I shut the computer down for the night and came back to it this morning 8/23/2017 did the same exact thing with the same exact results. I even uninstalled the game. When I clicked reinstall it asked to install all the packs but Cats and Dogs did not show up on the list. it is currently reinstalling but Cats & Dogs still only says, after I clicked add to queue, We're sorry, Origin was unable to download your game. Please check your internet connection, or try again later.

NONE of the other packs have this message pop up just Cats and Dogs.

What should I do?

  • That could be because Cats and Dogs isn't released yet. For that to download and install you'll have to wait until the 10th of November 2017.

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