The Sims 4 Crashes after September 1st Update
Okay. My game crashes when I save or travel. I have done the procedures (I.E.: Taking out the save and The Sims 4 folders, relaunching, playing a bit after relaunch, exiting, and putting my files bac...
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Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.
Also how big is your save game ?
Here you go. It's a big file.
That's seems to be the MS Info. I have a bit of a hard time reading those.
Did you follow instructions given in the link above ?
I do think your graphics chip might be an issue.
When did you update to Win 10 ? Did it run with hat at first ?
Oh, hold I think I still have that file. I updated to Win 10 last month and it ran fine then. I think it's the latest patch.
I'm surprised you were able to play before,
That chipset is known to cause troubles and does not fulfill the minimum requirements.
Sounds to me the Sept. patch finally pushed it over the edge.
Not sure what else to tell you.
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