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Oumie-x's avatar
Oumie-x
Rising Rookie
2 months ago
Solved

The Sims 4 doesn't crash my computer

Hello, I bought a new computer but I can't play The Sims 4. The computer crashes after a few minutes of playing. I'm sorry if it's badly written, I used Google Translate. I did a dxdiag but I don't k...
  • Oumie-x's avatar
    26 days ago

    Hello, my game is finally working! After discussing it with the seller and running some tests, we concluded that the problem wasn't with the game or the computer, but something else. By changing the power strip plugged into my computer, I was able to play without any issues. So, either it was the power strip, or the adjustments the seller made worked. In any case, thank you so much for your help; I think without you, I wouldn't have been able to play.