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@Axs9002Sxa1496 Does this happen with a new save as well? Please test for comparison's sake and let me know. Please also let me know if you've seen anything odd in your main save, for example missing content or sims that are no longer living in their houses.
Please run a dxdiag and attach it to a post as well.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Yes I have tried a new save, every time I try to go back to the worlds it crashes on the plumbob loading screen
- puzzlezaddict2 years agoHero+
@Axs9002Sxa1496 I'd still like to see a dxdiag.
Please also try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can use Manage Worlds without seeing another crash.
- 2 years ago@puzzlezaddict It works doing this! No crashing when changing worlds via manage worlds. But how do I go about playing my old saves?
- 2 years ago
So I have moved the sims 4 folder out of the documents and done the new folder method. It worked for a little bit but then continued crashing every time I try to go back to the world overview or change worlds.
I've attached the DxDiag report.
I don't understand as the game all ran perfectly fine before downloading and installing For Rent
- puzzlezaddict2 years agoHero+
@Axs9002Sxa1496 Your dxdiag shows that your C drive is somewhat low on space, and your D drive is almost completely full. This is a major problem because data gets scattered all over the drive, greatly increasing seek times and therefore the delay before data is retrieved. If any of your Sims 4 data is on D, whether it's the game itself or your user files, this could explain the crashing.
So please try to clear as much space on D as you can. 50 GB or more would probably be good enough, although if this is a mechanical drive rather than an SSD, you'd want to defragment the drive afterwards. (SSDs should not be defragmented and have their own ways of consolidating data.) Then restart your computer and try to play again.
@Fzeka24 You can try copying one of your saves to the new Sims 4 folder to see how it runs. Don't add any mods or custom content back yet though. Since you're copying rather than moving the save, you don't need to worry about the effects of missing mods or cc: your original save will still be intact in the old folder. If that save runs fine with no mods or cc, you can start adding back this content a little at a time and testing to see which files reintroduce the problem.
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