@Axs9002Sxa1496 Your dxdiag shows that your C drive is somewhat low on space, and your D drive is almost completely full. This is a major problem because data gets scattered all over the drive, greatly increasing seek times and therefore the delay before data is retrieved. If any of your Sims 4 data is on D, whether it's the game itself or your user files, this could explain the crashing.
So please try to clear as much space on D as you can. 50 GB or more would probably be good enough, although if this is a mechanical drive rather than an SSD, you'd want to defragment the drive afterwards. (SSDs should not be defragmented and have their own ways of consolidating data.) Then restart your computer and try to play again.
@Fzeka24 You can try copying one of your saves to the new Sims 4 folder to see how it runs. Don't add any mods or custom content back yet though. Since you're copying rather than moving the save, you don't need to worry about the effects of missing mods or cc: your original save will still be intact in the old folder. If that save runs fine with no mods or cc, you can start adding back this content a little at a time and testing to see which files reintroduce the problem.
I have the same problem, but i have 182 go still free.
I've tried everything... Still does'nt work !
@Deaalexandra As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Community Manager
