Do you mean the clean boot ? If so, then some other program is interfering.
What else do you have have running on your computer ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Please find attached my MS Info if that is any use?
MS Info usually has too much private info for a public forum so DxDiag would be better but I skimmed over yours and that should have no issue running the game.
I don't know how to read MS Info properly and DxDiag sometimes gives some indication what could be the cause of your crashing so it would be good, if you could attach that instead
