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AxcessTV's avatar
AxcessTV
9 years ago

The Sims 4: Freezing on Loading Screen and Often Crashing PC!

Hi Guys, I've had The Sims 4 since release day, and only 12 months ago I bought I high performance gaming computer which is above the spec of The Sims 4. The game has run perfectly smoothly for the ...
pc
AxcessTV's avatar
AxcessTV
9 years ago

Please find attached my MS Info if that is any use?

crinrict's avatar
crinrict
Hero+
9 years ago

MS Info usually has too much private info for a public forum so DxDiag would be better but I skimmed over yours and that should have no issue running the game.

I don't know how to read MS Info properly and DxDiag sometimes gives some indication what could be the cause of your crashing so it would be good, if you could attach that instead

    • crinrict's avatar
      crinrict
      Hero+
      9 years ago

      Is this the save game loading or before you even start the game ? Have you tried a new save to see it's save game related or a general issue ?

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