Forum Discussion
Anonymous
11 years agoI tried this and it works!!!
Go the the directory C:\Users\[User name]\Documents\Electronic Arts\" and rename or move the folder "The Sims 4". Relaunch the game and try again. Your save files will be missing for now, but if the game works without the crashes, then move the "saves" and "tray" folder from the old "The Sims 4" folder into the new one to get back your old CAS and Save games.