Forum Discussion

Anonymous

11 years ago

"The Sims 4 Has Stopped Working" crash

I'm having this error whenever I try to enter the game.

1. Load Origin, play Sims 4

2. Screen logo loads

3. Sims 4 logo come up, CRASH with error msg "The Sims 4 Has Stopped Working"

FYI, I have:

1. The game was playing fine on day of launch and the day after. I was playing with max out graphics and gameplay was smooth. It only started having this on the 3rd day.

2. I have already updated all drivers, tried Clean Boot, disabled anti-virus and everything

Googled and saw someone post this

http://www.reddit.com/r/techsupport/comments/2fbx2h/

Unfortunately wasn't very helpful without the details, can the tech staffs at Origin/EA help..?

25 Replies

Anonymous
10 years ago
Same that's exactly what happened to me! :[ I just really want to play, I even thought that I lost all of my CC... 😞 I logged into Origin and I clicked play on Sims 4 and then it lodded and it went to the Sims 4 screen and it basiclly froze and the |Sims 4 has stopped working| came up... Anyone got any ideas? Help us EA/Orgin we would apprecicte some advice or help :heart:
Spoiler
#Help US!!!
@gzz82 wrote:
I'm having this error whenever I try to enter the game.
1. Load Origin, play Sims 4
2. Screen logo loads
3. Sims 4 logo come up, CRASH with error msg "The Sims 4 Has Stopped Working"
FYI, I have:
1. The game was playing fine on day of launch and the day after. I was playing with max out graphics and gameplay was smooth. It only started having this on the 3rd day.
2. I have already updated all drivers, tried Clean Boot, disabled anti-virus and everything
Googled and saw someone post this
http://www.reddit.com/r/techsupport/comments/2fbx2h/
Unfortunately wasn't very helpful without the details, can the tech staffs at Origin/EA help..?
Anonymous
10 years ago
So far this has worked for me!
Thank you so much 😃
Anonymous
10 years ago
thankyou so much, my game had completley crashed and i thought id have to delete and then repurchase the game but after reading through loads of comments and trying everything your suggestion made everything up and running again. thankyou.😉
@artisticangelxx wrote:
1. open origin
2. go to 'My Games'
3. click on the 'i' button next to the 'play' button by the sims 4 game
4. then click on 'game properties'
5. check the box to disable origin in game
Hope it resolves the issue 🙂
JJHarts
8 years ago
This worked for me! I hadn't played in a couple months. Did an update and it wouldn't boot up at all. Unchecked this and BAM it seemed to work.
Try it. Easy fix possibly.
sumzcee
6 years ago
Thank you! That worked perfectly for me! U are awesome!!!