The Sims 4 Is Greyed Out on the EA APP

So... This started after i purchase the new expansion that has yet to be released. I bought on Steam (that's where i get all of my Sims 4 dlcs, which is all that has been released so far). Anyways, i bought and didn't think to much of it, until i decided to do a little play session and saw that my Sims 4 is greyed out and unavailable. As you can see, the game is registering that i got a new dlc (it was 95 before but then it showed 96) but out of nowhere, it suddenly has it this way. I haven't done anything to it, apart from turning my computer back on to play the game. I actually forgot that the dlc wasn't out it... Had i known i probably would've waited until release. 

I checked on Google to see if there was anyone with the same issue, and i saw that a community manager had suggested to do this:

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Hey @hazel0220 , first things first try clearing EA app's cache to see if that fixes the issue. Simply click the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.

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I did exactly that and nothing happened. I'm still seeing this issue and unable to play the game. ***Sorry about the quality of the photos, i took with my phone.***