Forum Discussion

fons_garmo's avatar
fons_garmo
Hero (Retired)
11 years ago

"The Sims 4 isn't responding" randomly when rotating or moving the camera.

I've been 2 weeks with the same issue, and it's that the game randomly freezes and says "The Sims 4 isn't responding". I checked Windows Reliability Monitor and says it's an "AppHangB1" error. I can play for hours without issues, or I can rotate/move the camera and the game literally freezes, and again "The Sims 4 isn't responding". It's completely random. The worked fine until two week ago.

I have exactly 3 mods, only 1 of this 3 is a script mod, but the problem continues even without mods.

I tried with a clean boot, but it didn't work. Also I tried reinstalling graphic drivers, but again I have a freeze minutes ago when rotating the camera.

I don't know what else I can do, the Mac version works awfully bad and I have to play in Windows with Bootcamp, but this issue is cracking me up.

My specs are:

Intel Core i5 - 3330S 2.70GHz

16GB RAM

NVIDIA GeForce GT640M - 512MB VRAM (Up to 4038MB of shared memory)  

15 Replies

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    11 years ago

    Have you been able to repeat the "Traveling Bug" again? Just wondering if this is the cause.

  • fons_garmo's avatar
    fons_garmo
    Hero (Retired)
    11 years ago

    Nope, yesterday I travelled lots of times and nothing happened. It's when moving/rotating the camera, sometimes it happens after traveling and sometimes it happens just randomly in my house.

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    11 years ago

    Are playing in Windowed mode or fullscreen? 

    Again trying to narrow down possibilities.

  • fons_garmo's avatar
    fons_garmo
    Hero (Retired)
    11 years ago

    Now I'm playing in Windowed mode and the issue seems to be less frequent, but still happening. In fullscreen happens too.

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    11 years ago

    Are you playing on a high graphics setting? If so, trying bumping it down.