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@Pucaroo16 Please post your computer's dxdiag. HOW - How to run dxdiag Then attach the created txt file to the paper clip in the lower right of the response window.
When I start a new save the game runs fine and I can play it but with my save I am trying to load it lets me load the world maps and edit sims in create a sim but when I try to enter a household/lot it boots me out sometimes with a break error sometimes not.
- puzzlezaddict4 years agoHero+
@Pucaroo16 Try installing a new graphics driver. Download it from here:
https://www.nvidia.com/Download/driverResults.aspx/180557/en-us
Choose the custom route and check the box to perform a clean install. Restart afterwards and before trying to play.
If you get another error, please take a screenshot and attach it to a post.
- 4 years ago
Sadly it still crashes when trying to load into a household on this save file.
- puzzlezaddict4 years agoHero+
@Pucaroo16 A breakpoint error is a system error, so it's unusual that you'd get one while playing one save but not another. Try loading the affected save in a clean user folder. Move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a new folder will spawn with no content. First, start a new save just to make sure everything still works; no need to spend much time on it, since this is just for testing. In particular, please travel to the world and lot where your affected save takes place.
If the new save runs fine, go into saves inside the old Sims 4 folder, copy the affected save, and paste it inside saves in the new Sims 4 folder. If you're not sure which save to copy, you can grab a few of them, but only copy files that end in .save, nothing else.
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